Thursday, February 12, 2009

Thursday 12th - Attitudes

All in all, I have been very impressed with the attitude of the hospital staff. They have come across as professional, friendly, clear, calm and confident. Not just when dealing directly with me, but also when they are dealing with each other. It's made me feel much more relaxed, calm, and confident about everything myself.

They've been so great with their communication and really seem to understand that we won't remember absolutely everything they say. It's the nice little human touches like the pre-warmed blanket for the nuclear meds, the cushion under the knees, ... always making sure I'm comfortable (as much as possible under the circumstances), and knowing they are there to answer any questions we have.